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RISKS AND OPPORTUNITIES

FUTURE OUTLOOK
Risks And Opportunities
At CCI, we closely monitor global risks while managing our business across our operating geography. In addition to the data we receive from the Coca-Cola System, we also evaluate the opinions raised by the World Economic Forum, as well as the results from global surveys. We address risks and opportunities both at the regional and country level, and every year, we create and review business plans for the next 3 years.

Global Risks Landscape

In 2021, the Covid-19 pandemic continued to show its impact on the whole world and pose various threats in a number of different regions. Along with the Covid-19 pandemic, climate change also shows its impact even more rapidly and harshly. Global Risks Report prepared by the 2022 World Economic Forum (WEF) highlights the importance of preparing robust ecosystems against possible COVID-19 crises in the future and places the climate crisis, growing social segregation, cyber threats and unequal global recovery among the most important risks.

According to the report, the most important long-term risks are related to climate while the most important short-term global concerns include social segregation, livelihood crises and deterioration in mental health.
According to the Global Risk Perception Survey, the following 10 risks await the world in the next 10 years:
1. Climate action failure
2. Extreme weather events
3. Biodiversity Loss
4. Erosion of social cohesion
5. Crises related to obtaining necessary conditions for life
6. Infectious diseases
7. Human-made environmental damage
8. Natural resource crises
9. Debt crises
10. Geo-economic challenges
Source: World Economic Forum’s (WEF) 2022 Global Risks Report
Climate Action
According to World Economic Forum's 2022 Global Risks Report, the biggest global risk is the lack of climate action.

In 2021, we reached record temperatures all around the world, experienced extreme weather, and felt the effects of drought, especially in the agricultural industry. The urgency of climate action was demonstrated once again in COP26, and all countries and organizations were asked to create concrete action plans to achieve “net zero” target. Even though a certain level of climate action have been taken by initiatives with wide influence, such as the European Green Deal and the Paris Agreement, fossil fuel-based industries continue their growing trend. Green transformation does not show an equal progress in all regions across the world.
Countries and organization that fall behind the transformation are having difficulty accessing financing sources, losing their competitive advantage and cannot meet customer and employee demands.

At CCI, we are committed to fulfilling our responsibilities regarding green transformation. We constantly review the risks and opportunities that climate change poses to our operations, and shape our processes and products in alignment with these analyses
You can find more information on our work for climate action in "Section 3: Responsible Supply And Production" .
Digital Transformation
Increasing dependence on digital systems due to the pandemic has brought new risks and opportunities.

We have witnessed rapid digitalization in many industries, remote working models becoming a new norm and proliferation of platforms and devices that facilitate digital transformation. Digitalization has meant 24/7 uninterrupted operation, availability and speed for many industries.

With the increasing trend in digitalization, cyber security threats are also growing. In 2020, organizations have faced a 358% increase in malware along with a 435% increase in ransomware attacks. The low costs of cyber attacks, more aggressive attacking methods, the limited number of cyber security experts and isolated governance mechanisms tend to increase the risks associated with these attacks. Organizations who fail to secure data are losing confidence from their stakeholders.
At CCI, we aim to create an advantageous ground for our customers, employees and operational efficiency through digital transformation. Cyber security expenditures comprise a significant part of our digitalization investments and we manage the two issues in alignment.
Please see “Data Security and Privacy” section for our performance in digitalization and information security.
Global Immigration
Economic challenges, growing effects of climate change and political instability force millions of people to emigrate. In 2020, 34 million people were subjected to forced migration, which is a historic record. On the other hand, the effects of the pandemic, increased protectionism and new job market dynamics create obstacles for immigrants in many countries. These barriers lead to financial problems as well as a decrease in purchasing power in many countries, where economies depend on immigrant fees.
This wave of immigration also has an impact on CCI’s operating regions. Immigration leads to economic and political instability, as well as security problems. We implement comprehensive plans for risk management and operational continuity across our operating regions and develop social responsibility projects to increase well-being of the local communities.
Emerging Risks and Compliance
In today’s world, companies face an increasingly complex, interconnected and dynamic risk environment. Topics such as cloud technologies, artificial intelligence, climate change, development in distributed ledgers, cyber security and digital assets require a new approach to risk. Deficiencies in existing risk quantification methodologies and lack of qualified human resources have the potential of non-conformity and inability in risk management for companies.

A number of factors such as the European Green Deal, adaptation to Paris Agreement outputs and transition to a circular economy pose significant compliance risks. Company risk matrices need to assess these new risks as comprehensively as matured risks.
At CCI, we manage financial and non-financial risks together through our agile culture of corporate risk management and compliance.
Please see “Risk Management” section for more detailed information on our performance in risk management and compliance.
Access to Talent
Changing expectations of new generation employees and remote working trends becoming widespread during the pandemic have led to a redefinition of work-life in all industries. Research shows that young employees prefer purpose-oriented, social and environmental benefits as well as working environments where employees can be themselves and make a difference.

Cyber security, big data and artificial intelligence/machine learning experts are among those talents who see the biggest demand from companies. However, there is competition for access to talent in these fields since the number of qualified experts is limited. In our industry, qualified employees create a significant competitive advantage and the inability of companies to access and retain talent poses a key operational risk.

Across our operating regions, we strive to maintain our position as a preferred employer. We provide our employees with an inclusive and innovative work environment which supports learning new things. We listen to their opinions and expectations, and strive to build future-proof competencies.
Please see “Talent Acquisition” section for our detailed performance and goals in the field of accessing talent.
Purpose Driven Brands
Changing consumer and employee expectations result in an increasing demand for purpose-driven companies. In today’s world, stakeholders judge companies not only by the products and services they offer, but also by their values, missions and the world issues they try to solve. For multi-national companies who interact with many different stakeholder groups, such as CCI, such expectation comes with both risks and opportunities.
At CCI, we implement numerous social investment projects to increase social well-being in our operating regions in addition to employment opportunities created, purchasing activities conducted and taxes paid.
Please see “Investing in Community” section for our detailed performance and goals in this field.

CCI Consolidated Priority Risks

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