1
AN OVERVIEW OF CCI
ABOUT OUR REPORT
CHAIRMAN’S MESSAGE
MESSAGE FROM THE CEO
CCI AT A GLANCE
INTEGRATED GOVERNANCE APPROACH
2
FUTURE OUTLOOK
OUR OPERATING ENVIRONMENT
RISKS AND OPPORTUNITIES
OUR STRATEGIC PRIORITIES FOR 2021 - 2023
EXPECTATIONS FOR 2022
3
OUR VALUE CREATION APPROACH
OUR VALUE CHAIN
OUR VALUE CREATION MODEL
PEOPLE FIRST
CONSUMER SATISFACTION & RESPONSIBLE
WINNING WITH THE CUSTOMERS
RESPONSIBLE PROCUREMENT AND PRODUCTION
RESPONSIBLE PRODUCTION
RESPONSIBLE CORPORATE CITIZENSHIP
4
CORPORATE
GOVERNANCE
BOARD OF DIRECTORS
STATEMENT OF INDEPENDENT STATUS
SENIOR MANAGEMENT
TABLE ON PARTNERSHIP AND SHAREHOLDING
ADDITIONAL INFORMATION ABOUT OUR ACTIVITIES
ADDITIONAL INFORMATION ON CORPORATE GOVERNANCE
5
ANNEXES
ANNEXES
OPERATIONAL PERFORMANCE
FINANCIAL PERFORMANCE
INDEPENDENT AUDIT REPORT
CONSOLIDATED FINANCIAL CHARTS
CCI REPORTING GUIDE
MANAGEMENT SYSTEMS STANDARDS AND PRINCIPLES
INDEPENDENT ASSURANCE
EXTERNAL VERIFICATION
SUSTAINABILITY PERFORMANCE INDICATORS
ADDITIONAL REMARKS ON THE BIST
CONTENT INDICES
CONTACTS
ALL REPORTS
SUMMARIES
ARABIC REPORT
RUSSIAN REPORT
EN
TR
Please copy and visit
"
https://integrated2021.cci.com.tr
"
address in one of the following
browsers.
Chrome
Edge
Safari
Firefox
OUR VALUE
CREATION MODEL
OUR APPROACH TO CREATING VALUE
Our Value Creation Model
Human Rights
Human Capital
Employees
Community
Social
Development
Environmental
Footprint
Customer/
Consumer
Consumer
Well-being
Customer
Value
Financial Capital
Social And Relationship
Natural Capital
Manufactured Capital
Human Capital
Intellectual Capital
Input and Resources
Investments
Sales revenues
Financial income
Business Operations
Financial risk management
Working capital management
Marketing
Revenue growth management
Pricing
Promotion
Outputs
Achieving optimum corporatevalue
Increasing transparency
Investor relations (bilateral)
21,930 Million TL Net Sales
Revenue; 3,434 Million TL
Operation Profit
Outcomes
Better corporate governance
Brand reputation
Diversifying the investor base
Input and Resources
Stakeholder expectations
Company principles and values
Regulations and laws
External trends
Changes in the work environment
Interaction platforms
Business Operations
Active participation in NGOs, trade interest groups, industry association meetings, conferences, workshops, panels and projects
Supplier, distributor and customer support and development programs
Supplier, distributor and customer audits and surveys Health, safety and well-being programs
Communication campaigns
CSR Programs
Interaction with local and national authorities
Investor promotional trips
Outputs
Increasing brand reputation
Increasing transparency
Building trust
Social license to operate
Legal risk reduction
My Sister SROI = 2,44
Outcomes
Indirect economic impact
Social development
Stakeholder value
Awareness
Reliable advice from a trusted partner
Indirect economic impact: 102,750 direct and indirect recruitment at Pakistan, Turkey, Kazakhstan and Kyrgyzstan
Input and Resources
Water
Energy
Concentrate and drink base Sugar
Packaging raw materials
Supplier Guiding Principles
Sustainable Agriculture Guiding Principles
Business Operations
Energy and water efficiency programs
Sustainable packaging initiatives
Sustainable purchasing practices (cold beverage
equipment, agriculture, forklifts)
Partnerships with NGOs for environmental issues
Supplier trainings based on SGP and SAGP
Audits in terms of company policies
Internal and external awareness campaigns
Source water vulnerability assessment (SVA) with
third-party companies
Outputs
Sustainable resource management
Social license to operate
Resource saving
3% improvement in watereff iciency
185 thousand m
3
water savings
588 thousand tons CO
2
emission savings
Outcomes
Environmental awareness
Stakeholder collaboration
Sustainability of natural resources and ecosystem
Input and Resources
Buildings
Infrastructure
Equipment
Business Operations
Purchase of machinery and equipment
Maintenance and repair
Quality management
Logistics
Outputs
Productivity and productivity growth
Improving the supply chain
1,376 Million UC Sales Volume
Capacity utilization and efficiency
Security
Outcomes
Comfortable working environment
Business efficiency
Input and Resources
8,378 employees
Management systems and programs
Company principles and values
Volunteering
Leadership team and company culture
Business Operations
Talent and performance management
Learning and development
Health, safety and well-being practices
Human rights, diversity and inclusion
Employee communication and interaction
Outputs
Employee loyalty
Productivity and increase in productivity
Diversity and inclusion
Motivation/ satisfaction Personal development
Advancement in knowledge and skills
Health, safety and well-being
8.15 hours of training per employee
Outcomes
Equal opportunity
Career development of employees
Continuous development of competence
Improvement of community life quality
Input and Resources
R&D and innovation investments
Management systems and certificates
Information technologies infrastructure
Business Operations
Project development
Establishing partnerships for R&D and innovation
Protection of intellectual property
Outputs
Employee loyalty
Productivity and productivity growth
Improving the supply chain
Advancement in knowledge and skills
1,593 Operational Excellence Project between 2008 and 2021
Outcomes
Employee experience
Customer satisfaction
Consumer satisfaction
Building trust
Innovation