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CCI AT A GLANCE

AN OVERVIEW OF CCI
CCI At A Glance

Our Vision

“Be the best FMCG company in all countries where we operate.”

Our Value Creation Approach

Our Corporate Values

Passion
We put our minds and hearts into everything we do.
Accountability
We act with a great sense of responsibility and hold ourselves accountable.
Teamwork
We work together for our collective success.
Integrity
We are open, honest and committed to ethical values; we trust and respect each other.

Our Operating Geography

Countries of Operation*
Azerbaijan, Iraq, Jordan, Kazakhstan, Kyrgyzstan, Pakistan, Syria, Tajikistan, Turkey, Turkmenistan and Uzbekistan**
* Shows CCI factories as of March 31, 2022.
** Uzbekistan (From 2021 Q4)
11
countries
30
facilities
10.000
employees (approximately)
870,000
sales points
430 million
consumers
23
brands

Our Major Financial and Operational Indicators

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Source: * Countries are ranked by production volumes (CCI 2021 financial year internal volume) (1) & (2) IHS Markit, (3) GlobalData Industry Estimates & IHS Markit, (4) & (5) * Nielsen / Global Data/ CCI Internal System • Data Source Details for (4) and (5); TR/KAZ: Nielsen Retail Panel, Full Year2021; PAK/IQ/UZB/AZE/KYR/JOR/TAJ/TUM Global Data Industry Estimates & CCI Internal Volume, FY’2021
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Sales Volume (million UC)
Net Sales Revenue (million TL)
EBIT (million TL)
EBITDA (million TL)
* Operating Profit and EBITDA figures of Turkey and International operations exclude other income/expenses.
CCI is the market leader in most of the countries of operation.
IN THE COUNTRIES OF CCIOPERATION, APPROXIMATELY
60%
OF THE POPULATION IS UNDER 30 YEARS OLD.
* Turkey operations include plants and sales offices.
** Group Office includes employees responsible for all 10companies.
*** CCI currently has no operations in Syria and has not sold beverages since 2017
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KEY HIGHLIGHTS
“With our vision of being the best company across our markets and our industry and growing our business in a sustainable way, we create sustainable value for all our stakeholders along our value chain.” Our purpose to
“Create Value” for
‘Employees’,
‘Community’,
‘Customers & Consumers’
at the heart of our operations. We deliver the value we generate to our stakeholders under 6 major titles: Consumer Well-Being, Customer Value, Human Rights, Human Capital, Community Development and Environmental Footprint.

Welcome Uzbekistan

We are proud to welcome Uzbekistan to our operating geography in 2021 and thus, serving all Central Asia today with the addition of Uzbekistan which has great potential in the FMCG industry. Previously, Uzbekistan was the only country in Central Asia where we did not have operations.
This historic step is also one of the first examples of Uzbekistan’s privatization process. The purchase agreement was signed at the 2021 Uzbekistan Economic Forum by CCI and Anadolu Group Chairman Tuncay Özilhan, CCI CEO Burak Başarır and Jamshid Kuchkarov, Republic of Uzbekistan Deputy Prime Minister and Akmalkhon Ortikov, Republic of Uzbekistan Director of the State Assets Management Agency (UzSAMA).
We will continue to create value for all our stakeholders with our three plants in Tashkent, Namangan, Urgench in Uzbekistan, our competent employees and more than 30 years of experience in the region.
More than 1.500
employees
35milion
population
3
plants
approximately
120M/UC
production capacity

Key Highlights

People First

We published the CCI Diversity and Inclusion Manifesto.
We published a Gender Inclusive Language and Communication Guideline in English and Turkish.
+90
CCI Senior Management and more than 90 managers received “From Bias To Inclusion” training consisting of three modules.
In 2021, we provided 78,261 hours of Occupational Health and Safety training to our employees.
We initiated the CCI Care program to create a "culture of well-being" in which our employees are physically, mentally and emotionally healthy and resilient.
We have increased our 2021 Talent Readiness Index (TRI) score from 62% to 66%.
In 2021, we received the Best Employer Brand award from LinkedIn.
Our employees received a total of 88,453 hours of training through classroom and online platforms.
We issued private health insurance covering our employees in Iraq and Tajikistan. In Jordan, we expanded the insurance of the employees to include spouses and children.

Consumer Satisfaction & Responsible Consumption

In 2021, the plain version of Damla Minera was awarded with the Taste Award of the International Taste Institute.
In Jordan, we added the phrase "Recycle Me" to Coca-Cola and Coca-Cola Zero packaging.
In cooperation with Coca-Cola İçecek, Migros has implemented a pilot application that supports the recycling of metal, glass and plastic beverage packaging waste.
The Guide to Reducing Sugar Consumption/Use in Turkey was signed in cooperation with the Ministry of Health and the Federation of Food and Beverage Industry Associations of Turkey, where Coca-Cola Turkey is also a member.
We were among the signatories of UNSTEREOTYPE ALLIANCE in Turkey which was established to promote positive gender representation and diversity in marketing.

Winning Together With The Customers

In 2021, Open to Curiosity Platform was visited by 236,336 users.
We implemented Corporate Whatsapp service under the CCI Customer Interaction Center services. We started to provide service in English and Arabic languages as well.

Responsible Supply And Production

We have carried out plant audits to ensure compliance with Supplier Guiding Principles (SGP). We achieved a 98% compliance rate at plant SGP audits in 2021.
In 2021, we saved 12.5 Million MJ of energy, 5,000 tons of CO2 emissions and 185 thousand m3 of water with the operational excellence (OE) projects across CCI.
Our Intercity Transportation Planning Optimization Project within the scope of our Digital Products helped us save 143,153 liters of fuel as a result of increased truck productivity and route optimization.
We used 8.3% recycled plastic (r-PET) in Turkey in 2021.
In 2021, with our returnable glass bottle practices in Turkey, we prevented 67,302 tons of CO2 which is equal to the amount that 5.6 million trees remove from the atmosphere.
We used 25% recycled HDPE (high density polyethylene) in our plastic crates.
We saved 128 tons of resin with the help of lighweight practices in packaging
We recycled 8% of the water we used in Turkey operations and 6% of the water used across CCI for secondary purposes.
With electric forklifts, we reduced our carbon dioxide emissions by 68% , preventing 521 tons of carbon dioxide from leaking into the atmosphere.
As a result of best practices carried out throughout the value chain, we prevented 485,000 tons of CO2 emissions in 2021.

Responsible Corporate Citizenship

We partnered with Ability Pool and started to manage the CCI Volunteering Program through the digital platform.
At the Coca-Cola Turkey Memorial Forests, we planted 50 thousand saplings which will prevent CO2 emissions equivalent to 20,570 tons.
Within the scope of the Tag for Good project we carried out with Dem Association, the annual hearing aid maintenance costs of 4 hearing impaired and deaf university students were covered.
3.2.1 Start! continued to be successfully implemented in Kazakhstan and Kyrgyzstan in 2021.
With My Sister Project, we have accessed more than 350,000 women throughout Turkey since 2015.
CCI Pakistan planted 50,000 saplings in cooperation with Pakistan Ministry of Environment.
In Kyrgyzstan, the Waste Net project was launched. The project aims to create a waste network for the recycling and collection of plastic packaging waste by collaborating between waste collectors and Horeca actors.
We established 2 more filtration plants under the PAANI Project reaching a total of 30 water filtration plants providing access to clean water for approximately 1.1 million people.
We saved approximately 4 billion liters of water with projects in Konya and Harran in 2021.
With CCI Azerbaijan, Ministry of Ecology and Natural Resources and ASAN Volunteers and the participation of more than 1,000 volunteers, a total of 6.5 tons of waste was collected from the coast of the Caspian Sea.

Our Awards

Our Awards in 2021

Our CEO Burak Başarır awarded as the “Best CEO” in BIST all indices category by Turkey 2021 Investor Relations Awards of Institutional Investor. Also, he is among the top-scoring chief executives in the Emerging Europe, Middle East and Africa (EMEA) region.
Our Human Resources Director Ebru Özgen ranked among the “Most Powerful 50 HR Leaders” in the research conducted by the Ekonomist Magazine for the year 2020.
Our Human Resources Director Ebru Özgen is among the“50 Most Effective CHROs in Turkey” according to the Fortune Turkey magazine.
Our Chief Information and Digital Officer Leyla Deliç has been recognized as one of the “150 Most Influential Executives” globally by Constellation's Business Transformation 150
We became the only Turkey-based FMCG company to receive an "A-" Water Security score in the CDP2021 results. We also performed above the world and global sector averages by maintaining last year's solid “B” in Climate Change score.
CCI Investor Relations team was also ranked in 3rd place in EMEA Executive Team Survey.
We are the winner of “Worldstar Global Packaging Awards” in the category of Packaging Materials and Components with the wrap-around label with recycled pet.
In the Fast Company Magazine’s "Corporate Culture 100" research, CCI was among the top 100 companies in Turkey in terms of culture.
CCI Kazakhstan is recognized as the “Most Attractive Employer” by the Foreign Affairs Ministry for contribution to the socio-economic development of Kazakhstan.
At CIO Summit 2021, CCI won 5 awards in 5 categories. One CCI Program awarded as the "Best Change Management Project of The Year" by IDC CIO Awards 2021 Turkey Summit. CCI also received 3rd place with ASA-Artificial Sales Assistant, Digital Workforce Project, CCI Next Project and Digital Link-Connected Planning Project.
CCI is the winner of the “Best Employer Brand” category at the 2021 LinkedIn Talent Award.
Our CEO Burak Başarır and Group HRD Ebru Özgen are awarded as the “Best CEO and Best CHRO” by Golden Leaders Awards voted by more than 35 thousand employees.
We are proud to announce that, CCI has been awarded with The Ace Organization Adoption Award from Zycus, a world leader procurement technology solution provider.
CCI Tajikistan is the “Best Taxpayer of the Republic” according of 2019 and 2020 results. Tax Committee under the Government of the Republic of Tajikistan recognized CCI Tajikistan the “Best Taxpayer of the Republic” according of 2020 results.

Our Previous Awards

Owl Awards – Innovative and Global Owl Category Award winners in Turkey
“Understanding the Online Shopping Journey” Project “Understanding the Price of Groceries” Project in Pakistan
CCI Turkey – Pakistan
U.S. Department of State Award
CCI Azerbaijan
MENA Stevie® Awards
Silver Award in the Category of “Innovation in Human Resources Management, Planning and Implementation”
CCI Turkey
Randstad Employer Brand Research
Best Employer Award in the Food Industry
CCI
2020 LACP Spotlight Awards Awards
With the Sustainability Report Website, and the Sustainability Report Content ‘Platinum’ Award in Website/ Intranet Category
Silver Award Among Independent Companies
First Place among the Top 100 Companies
CCI
“Sustainability Governance Score Card” of the Argüden Governance Academy
1. Only Turkish Company in the 1st Category
CCI
Best Business Awards
Outstanding Support Award
CCI
International Taste Institute
Superior Taste Award
CCI Kyrgyzstan
TCCC
Best Marketing Performance Award Among TCCA Bottling Companies
CCI Kazakhstan
Excellence in Quality Award
Among TCCA Bottling Companies in Quality and Food Safety Programs
CCI Azerbaijan
HR Excellence Awards
Best Employer Award
CCI Kyrgyzstan
Stevie Middle East and North Africa
“Silver Award for Innovation in Human Resource Management, Planning and Implementation” “Next Talent Program”
CCI Turkey
The State Inspectorate for Environmental and Technical Safety under the Government of the Kyrgyz Republic
Certificate of Honor
CCI Kyrgyzstan
Awards for My Sister Project
Golden Compass CSR-Education Category
11th Global CSR Awards Empowerment of Women
Communitas Awards Excellence in Corporate Social Responsibility
The International CSR Excellence Awards Corporate Social Responsibility
Best Business Awards Best CSR
IPRA Golden World Awards Corporate Communications
Coca-Cola Turkey
Investing in Community - Water Management Projects
Agriculture of the Future Project,
Agriculture of the Future Awards
Coca-Cola Turkey
KALDER
“Declining Water Use-Ratio Project” “KAIZEN Award”
CCI Turkey Ankara Plant
Azerbaijan Ministry of Ecology and Natural Resources
Award for Environmental Protection Efforts
CCI Azerbaijan
League of American Communications Professionals
10th Sustainability Report Silver Award “LACP Inspire Awards”
CCI
TCCC
Energy Efficiency Award Köyceğiz and Sapanca Plants Water Efficiency Award
Elazığ Plants
LEED Gold Certificate
Energy Efficiency Initiatives
CCI Dudullu HQ
Kazakhstan President
“PARYZ Award” for CCI’s Contributions to a Sustainable Development
CCI Kazakhstan
Kyrgyz Republic Ministry of Economy
Certificate of Honor - For CCI’s Contributions to the National Economy
CCI Kyrgyzstan
Turkish Ministry of Environmentand Urbanization
“Recycling Award”
CCI Turkey
4th Sustainable Business Awards in Turkey
Grand Prize “Water Efficiency”
CCI
Kyrgyz Republic
“Kyrgyzstan’s Best Taxpayer Award”
CCI Kyrgyzstan
British Safety Council
“International Safety Award”
CCI Turkey
Turkish Ministry of Science, Industry and Technology
“2nd Place in Efficiency Projects Competition” Among Midsize Enterprises
CCI Mersin Plant
CDP Turkey
“Climate Leadership Award”
CCI
Pakistan Red Crescent
“Plate of Appreciation” for its cooperative approach during the times of crisis and natural disasters
CCI Pakistan
12th Stevie International Business Awards
“3.2.1. Start! (CSR) Program”
“Bronze Award”
CCI
KALDER EFQM Operation
“Best Country Bottling Operation”
CCI Turkey
“Excellence Award” Individual Well-Being Category
“Best Performing Plant for the Environment”
CCI İzmir Plant
“Excellence Award in the Developing Organizational Capability”
CCI Bursa Plant
“National Quality Excellence Grand Prize”
CCI Mahmudiye Plant
Green Business Platform
“Water Management"
CCI İzmir Plant
ÇEVKO
Grand Prize
“Green Dot Industry Awards”
CCI
TCCC EAG President’s Environment Awards
“Best Performing Plant for Quality”
CCI Ankara Plant
“Best Performing Plant for the Environment”
CCI İzmir Plant
KALDER EFQM
“National Quality Excellence Awards”
CCI Bursa ve Mahmudiye Plants
Ethical Values Center Association
“Ethics Award”
CCI
TCCC EAG President’s Environment Awards
“Best Country Bottling Operation”
CCI
“Best Performing Plant for Quality”
“Best Performing Plant for the Environment”
KALDER EFQM
“Taking Responsibility for a Sustainable Future Prize”
CCI Ankara Plant
TCCC EAG Başkanı Çevre Ödülleri
“Best Country Bottling Operation Grand Prize”
CCI Turkey
“Best Performing Plant for Quality”
CCI Ankara Plant
“Best Performing Plant for the Environment”
CCI İzmir Plant
TCCC EAG President’s Environment Awards
“Best Performing Plant for the Environment Award”
CCI İzmir Plant
“Best Country Bottling Operation Grand Prize”
CCI Turkey

Our Milestones

2021
  • We are the only company from Turkey and within TCCS in the UNGC 100 Index (Since 2013).
  • Received invitation for S&P Global’s 2021 Corporate Sustainability Assessment and increased our score by 19 points compared to the previous reporting period.
  • Increased Our Corporate Governance Rating from 9.46 to 9.47.
  • Joined UNGC's CFO Task force for the SDGs.
2020
  • Co-founded the CORE (Collect and Recycle) Alliance in Pakistan.
  • Signed the LEAD Network CEO Pledge.
  • Became a member of “Buyers Supporting VIVE”.
  • Issued CCI Turkey Domestic Violence Policy within the scope of the Business Against Domestic Violence (BADV) project which is executed by Sabancı University Corporate Governance Forum in cooperation with TUSIAD and supported by Sabancı Foundation and United Nations Population Fund (UNFPA).
2019
  • Became a member of ERTA (Integrated Reporting Turkey Network).
  • Joined “Business Initiative for Plastic” in Turkey.
  • Achieved a Corporate Governance Rating of 9.46.
2018
  • Achieved a Corporate Governance Rating of 9.45.
  • Externally assured Turkey Operations’ waste data.
  • Updated “Workplace Rights Policy” as “Human Rights Policy”.
  • Received LEED Gold Certificate for CCI Dudullu HQ.
2017
  • Joined “ECPI Emerging Markets ESG Equity Index”.
  • Joined “Vigeo Eiris Best Emerging Markets Performers Ranking”.
  • Joined “30% Club’s Turkey Chapter”, initiated by Sabancı University’s Corporate Governance Forum and the Capital Markets Board of Turkey as part of the Independent Women Directors Project.
2016
  • Joined the “BIST 100 Sustainability Index”.
  • Joined “MSCI Global Sustainability Index”.
  • Joined “FTSE4 Good Emerging Index”.
  • Listed among “Turkey’s CDP Climate Change Leaders”.
2015
  • Announced “2025 Vision and Strategic Framework”.
  • Joined the “BIST 50 Sustainability Index”.
  • Joined the “Euronext Vigeo Emerging 70 Index”.
  • Signed “UN Women’s Empowerment Principles”.
  • Increased Corporate Governance Rating from 9.25 to 9.40.
2014
  • Achieved the 2nd highest score in the disclosure category of CDP Turkey Climate Leadership Awards.
  • Became 1st company from Turkey in the CDP Global Water Program.
  • Increased Corporate Governance Ratingfrom 8.8 to 9.25.
2013
  • CCI Operations became the first multi-country operation in TCCS among all bottlers to complete the “Top 10 Energy-Saving Challenge Program”
  • Became the 1st company from Turkey and within TCCS in the UNGC 100 Index.
  • Launched new “Code of Ethics”, “Workplace Rights Policy” and “Ethics Service”.
  • Received the 1st ISO 14064-3 Certificate in Turkey for its GHG inventory
  • Listed among Carbon Disclosure and Performance Leaders in CDP Turkey 100 Climate Change Report.
  • Received “Gender Equality Certification” from KAGİDER in Turkey.
2012
  • Listed among top two companies in Turkey’s CDP Carbon Performance Leaders.
  • Completed the “Top 10 Energy-Saving Challenge Program” of TCCC and the WWF (World Wildlife Fund) with İzmir and Mersin Plants in Turkey.
  • Represented Turkey in Rio+20 Conference among the best Green Economy Projects.
  • Signed the “Equality in Business” commitment as a result of the World Economic Forum Gender Equality Studies and participated in Turkey platform of this initiative.
  • Participated in the “Equal Opportunity Model”, a joint venture of KAGİDER (Women Entrepreneurs Association of Turkey) and the World Bank, which evaluates corporate HR systems and practices and reports on women’s friendship in terms of career development opportunities.
2011
  • Externally assured for ISAE 3000 (for the 1st time)
  • Became Charter Member of the Climate Change Leaders Group.
  • Listed as Turkey’s 1st food and beverage company in CDP Global Disclosure Leaders.
  • Signed the “2°C Communiqué”.
2009
  • Ranked in the 1st place in Turkey’s Accountability Rating.
  • Signed the United Nations Global Compact (UNGC).
  • Published 1st Sustainability Report.
2002
  • Published 1st Environmental Policy.

External Recognition

Our sustainable business practices and communication of our sustainability vision through transparent means has brought CCI a distinguished position in the national and global sustainability indices.
Since its launch by the United Nations Global Compact (UNGC) in 2013, CCI is still the only company in Turkey that was included in the UNGC 100 Index. The companies listed in the index are selected from among the eligible UNGC members around the world.

Members who meet the required criteria must demonstrate their commitment to the 10 UNGC principles, continuously improve and disclose their sustainability performance, and maintain consistent basic profitability.
CCI is the 1st and Still the Only Turkish Company in the UNGC 100 Index.
Based on the evaluation of our sustainability practice and performance in 2020-2021, CCI was included in Borsa Istanbul (BIST) Sustainability Index for the period between December 2020 and June 2022.

In 2015, CCI became one of the first 29 companies to be included in the BIST Sustainability Index.
CCI is Listed in the BIST Sustainability Index.
Upon evaluation of our environmental, social and corporate governance performance for 2018-2019 by Morgan Stanley Capital International, CCI was included in the 2020 MSCI ESG Leaders Index with score BBB.

The MSCI ESG score was confirmed as of November 19, 2021. CCI joined the MSCI Global Sustainability Index in 2016.
CCI is Listed in the MSCI ESG Leaders Index.
CCI voluntarily participates in CDP Climate Change and Water Programs. CCI was honored with the Climate Leadership Award by CDP Turkey in performance and transpareny categories three times. In 2021, CCI increased its score of Water Program to A-, while maintaining the Climate Change Program score as B.
In 2021, CCI Increased its Water Security Program Score to A-.
In July 2020, CCI was once again included in Vigeo Eiris Best Emerging Markets Performers Ranking, selected as one of the 100 most advanced companies within the Equities Emerging Markets Universe consisting of 813 companies from 31 countries. Companies included in this index achieve the highest scores, as determined by a review based on 38 criteria, divided into six key areas of corporate environmental, social and governance matters, assessed by Vigeo Eiris.
CCI is Included in Vigeo Eiris Best Emerging Markets Performers Ranking
In 2016, CCI joined FTSE4Good Emerging Index owing to its high performance in the environmental, social and corporate governance matters and sustained its position in the 2020 list as well. TheFTSE4Good Emerging Index was launched in 2016 by FTSE Russell, a global leader in indices and data, globally used by  investors.
CCI is Listed in the FTSE4Good Emerging Index.
As of December 2017, CCI became a constituent of Emerging Markets ESG Equityindex (ECPI). ECPI is a leading rating and index company dedicated to environmental, social and governance performance research.
CCI Joined the ECPI Emerging Markets ESG Equity Index.

Susatainability Reporting

For our objective to make CCI the leader of sustainability, accountability and transparency, CCI’s Sustainability Report is the most significant communication tool to share our sustainability performance with our stakeholders. As our sustainability reporting evolved, we have been included in global sustainability indices, developed positive relationships with stakeholder groups who appreciate transparency on environmental and social matters, and enhanced our corporate reputation.
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BCSD Turkey (Business Council for Sustainable Development Turkey) Reporting Matters Evaluates CCI Sustainability Reports
Since 2017, CCI’s Sustainability Reports are reviewed by BSCD Turkey within the framework of “Reporting Matters” program of World Business Council for Sustainable Development (WBCSD). As part of the program, member companies’ sustainability reports are analyzed on 18 comprehensive indicators in three main categories named principles, content and experience. CCI Sustainability Reports are regarded as best practices in the Balanced Content category, emphasizing our success in transparent communication of achievements as well as improvement areas. Since 2016, CCI raised its reporting score by 19 points.