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ADDITIONAL REMARKS ON THE BIST

ANNEXES
Additional Remarks On The BIST
This section provides additional qualitative and quantitative information on topics of environment (including biological diversity and climate change), governance (including board activities), bribery and corruption, human rights and stakeholder issues (including health and security which comprise the aspects of each topic that are not covered by this sustainability report) as required by the Sustainability Index in line with TCCC standards and all policies related to CCI’s operations.

Environment

Environmental Policy And Reporting
CCI’s environmental policy, results of key performance indicators and all environmental data regarding the following three key focus areas:
Energy Management and Climate Protection
Water Management
Sustainable Packaging
are specified under RESPONSIBLE SUPPLY & PRODUCTION topic in Section 3: Performance Indicators as a part of this report.
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In addition to the topics mentioned above, we monitor and manage our atmospheric emissions across all activities in accordance with national regulations and TCCC standards in all our operations. All CCI plants (excluding water treatment facilities) are subject to “Emission Permit” in accordance with the Air Pollution Control Regulations. Sulfur oxide (SOx), nitrogen oxide (NOx), dust and carbon monoxide (CO) parameters are measured every two years and an air emissions report is prepared. Our significance assessment has shown air emissions from our factories to be both quantitatively and qualitatively insignificant. Nonetheless, atmospheric and wastewater data is also included in this section.
Environmental Management
Please refer to RESPONSIBLE SUPPLY & PRODUCTION topic in this report for CCI’s environmental management structure.
Please refer to RESPONSIBLE SUPPLY & PRODUCTION topic in this report for CCI’s environmental management systems.
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Environmental Management System (EMS)
CCI’s Environmental Management System was established in accordance with The Coca-Cola Company’s Environmental Management System (KORE) and TSE ISO 14001,which includes basic principles and practices associated with these systems.

This system is built on five basic principles:
1. Our commitment to being a leader in environmental protection
An effective environmental management program and our commitment to environment protection require full engagement from employees in all CCI operations. All employees should fully understand and adopt the day-to-day activities which must be followed from an environmental point of view.
2. Compliance with environmental matters and going beyond compliance
Our commitment to environmental protection goes beyond legal requirements and regulations related to environment.
3. Minimizing the effect and determining the opportunities
According to the results of numerous studies conducted on a global scale, negative environmental impact should be reduced by employing new technologies and following the recommendations proposed by successful environmental studies. We must adopt good practices for environmental pollution prevention and control in a responsible manner and minimize our waste as well as costs associated with management costs.
4. Auditing environmental activities
Each activity we perform and each document we create on environment must be subject to auditing process in accordance with the quality system and Environmental Management System to achieve continues progress. In case any findings are identified during audits performed by auditors, government agencies or TCCC auditors, necessary corrective and preventive measures must be taken.
5. Social responsibility
Being a part of the society, we use all necessary information to create a positive impactand fulfill our social responsibility on environment and we also join forces with public institutions, private organizations and non-governmental organizations.
Target Setting And Planning
At the beginning of each year, Environmental Management System goals and targets are identified for the upcoming year by the Quality and Environment Leader with the participation of other relevant parties and stakeholders to minimize or control our environmental impact in line with local legislations, company requirements and environmental policies. When setting targets, a number of factors are taken into account such as the results from the previous years, long, medium and short term company strategies, legal requirements, mensurableness, traceability and feasibility inaccordance with our principle of continuous progress. Key environmental performance indicators and targets identified are included in CCI’s business plan. Targets are communicated to all employees and TCCC EME OU. Performance indicators for targets are continuously monitored throughout the year, and target compliance is kept under control. Performance indicators are reported to OU, plant management and senior management each month.
EMS Audits
An audit is performed on the Environmental Management System once a year as apart of our internal audit process. Necessary actions are taken according to relevant procedures regarding any non-conformities identified during internal and external audits on Environmental Management System as well as daily practices. Environmental Coordinator is responsible for evaluating the Environmental Management System and following up with any corrective/preventive actions. The Environmental Management System is evaluated every three months during operational meetings in addition to the annual management review meetings. Current regions are also inspected in terms of the Environmental Management System during monthly environmental inspections.
These inspections are performed by the staff responsible for executing and coordinating CCI’s environmental management activities in our facilities in accordance with the legislation, and an internal audit is performed at least once a year in accordance with the provisions of the relevant legislation, after which a report is prepared. Any non-conformities are monitored and preventive/corrective actions are taken in accordance with the relevant procedure.

CCI plants monitor the activities at regular intervals and ensure that the obligations defined in relevant legislations are fulfilled. In order to comprehend the effectiveness of the program, it is necessary to evaluate the Environmental Management System’s performance at CCI locations.
The following key performance indicators are reported:
Water Usage Ratio (L/L)
Energy Usage Ratio (MJ/L)
Wastewater Production Ratio (L/L)
Solid Waste Production Ratio (g/L)
Solid Waste Recycling Ratio (%)
CO2 Emission Ratio (g/L)
Furthermore, each plant must comply with local requirements as well as TCCC limits for air emissions and wastewater discharge.

All CCI plants are also regularly inspected by TCCC’s audit department (at least every two years) in terms of Environmental Management System requirements and TCCC standards.
ISO 14064-1 SG verification and ISO 50001 Management System Certification Audits are performed at CCI’s plants in Turkey every year. In addition to these, environmental KPIs identified at each year are verified by a third-party audit company. Verification statements are provided in this report.
EMS Review
Management Review Meetings are held at least once a year in accordance with the requirements of CCI’s Environmental Management System. Key environmental performance indicators are reviewed during Business Plan Meetings.

Environmental board meetings and annual management review meetings focus on the following topics:
a) Discussion of the resolutions identified during previous meetings
b) Discussion of performance indicators for environmental management system
c) Revisions and improvements in Environmental Management System indicators
d) Internal and external audit findings related to the Environmental Management System and environmental incidents, feedbacks and complaints
e) Corrective and preventive actions related to the Environmental Management System
f) Recommendations for improvement on the Environmental Management System
g) Amendments in laws and company requirements
h) Evaluation of supplier and subcontractor activities and non-conformities in environmental practices, if any
i) Review of environmental policy and its alignment with requirements
j) Environmental Risk Assessment
k) Technological, administrative, design-related, etc. changes that may have an effecton environmental performance and targets.
EMS Procedures
Environment Coordinator is responsible for ensuring that all relevant activities comply with all applicable laws and regulations regarding on environment. Coordinator must find a way to implement these laws and regulations at the workplace. Coordinator must also follow all current laws regarding the environment and assess the compliance status.

In addition to laws and regulations, Coordinator must follow Coca-Cola’s KORE system as well as ISO 14001 standards, and adapt them to the Environmental Management System employed at the plant and ensure continuity. Environmental Coordinator also works in coordination with OU on environmental issues and implements any requests from The Coca-Cola Company in this regard.

CCI employs several procedures which are standard across all plants;
Environmental Management Procedure
Waste Management Procedure
•Hazardous Substance and MSDS Management Procedure
Wastewater Management Procedure
Climate Protection and Air Pollution Control Procedure
Water Management Procedure
Energy Management Procedure
(ISO 50001)
ISO 14064-1 Guidelines for Greenhouse Gases (GHG)
(CCI Turkey)
Eco-friendly Environmental Operations Management Designs
New packaging, products, processes, plants or offices are evaluated in terms of environmental compliance during the design phase. Novel systems are preferred in new designs for a better environmental protection performance. LPG forklifts are primarily used in the plants. LPG forklifts are used only in open areas when necessary. Forklifts are maintained regularly. The waste resulting from forklift maintenance is disposed of in accordance with the legislation and the principles of circular economy.
Waste Management
Operational waste generated at CCI locations is segregated per type and disposed of and/or preferably recovered to the circular economy in accordance with local legislations and TCCC requirements.

Environmental Coordinators are responsible for waste management processes at the plants.
Prevention of Rainwater Contamination
Rainwater drainage channels are marked on project plans which demonstrate all drainage channels in the infrastructure at CCI locations. Contamination of rainwater with environmentally hazardous substances through chemical diffusion or blending of wastewater from processing into plant channels is kept under control. All employees are trained in prevention of rainwater contamination.
Wastewater Management
All process-related wastewater and domestic wastewater at CCI locations are processed (local treatment facilities, neutralization, central treatment facilities, etc.) as necessary to be discharged to the receiving body in accordance with the associated standards. In case of non-conformities in the quality of treated water from the wastewater treatment facility under a plant’s own management, necessary intervention is implemented by the Treatment Facility Operator under Environmental Coordinator’s supervision. In plants using wastewater treatment facilities managed by third parties,the relevant central treatment facility is inspected periodically and the discharge water is analyzed. In case of non-conformities, Corrective/Preventive actions are taken.
Central treatment facilities are inspected periodically and the discharge water is analyzed. In case of non-conformities, Corrective/Preventive actions are taken.
Environmental Risk Assessment and Creating a Control Plan
Environmental factors posing a potential risk in terms of environmental pollution and ecological balance are identified at CCI locations. This list scores environmental risks and identifies controlling measures for significant environmental risks. An action plan (Environment Program) is created for medium and high risks. The plan is updated in case of environmental incidents, processes changes or furnishing new lines. The plan is reviewed once a year in case of legislative amendments.
Noise Control
CCI locations regularly make assessments to determine the impact of noise on the environment and employees. In case the assessment indicates that noise values exceed the standards, necessary improvements are implemented. The goal is to reduce noise at its source.

Biodiversity

CCI’s biggest impact on biological diversity originates from the water used during production. Since 2012, we have been performing source water vulnerability assessments (SVA) at the local level to build a source water protection plan (SWPP) to protect catchment basins in regions where our plants are located and to mitigate water-related risks to our system and communities we serve. We reuse and recycle water, treat it in wastewater treatment facilities and renew it through community projects.

We fully support TCCC’s ultimate goal of “replenishing every drop of water we use”.In 2020, we published our fifth detailed report on our water strategy and data as a part of the Carbon Disclosure Project (CDP) Water program.
For a detailed description of CCI’s water efficiency performance, please refer to the Water Management topic under RESPONSIBLE SUPPLY & PRODUCTION section of this report.
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Biodiversity Impacts Of Water Stewardship Projects
A part of the “Life Plus Environment Program”, the “Agriculture of the Future Project” has the greatest impact on biological diversity among water management projects.

Traditional nature conservation approaches focus on protecting certain species or their ecosystems. New approaches such as ecosystem and biological diversity protection consider the multi-sectoral nature of conservation practices and aim for sustainable use and conservation of natural resources. The Agriculture of the Future Project intends to support the ecosystem service approach in agriculture to protect agricultural ecosystems and biological diversity without damaging communal well-being.
The project involves two objectives: 1) ensuring efficient use of land and water by improving water retention capacity in the soil, and 2) increasing the usage capacity of ecosystem services in agriculture. To achieve these, the project employs direct drilling methodology and living windbreaks. Direct drilling machines were made available for farmer use in six towns in Konya basin. The project was implemented as a collaboration between The Coca-Cola Life Plus Foundation, Turkish Ministry of Agriculture & Forestry and Nature Conservation Center.

The project also cultivates eco-friendly solutions to agricultural problems such as biological rodent control. As a part of the biological control plan, owl and kestrel nests were planted in farming areas as an alternative to chemical pesticides used to destroy rodents at croplands.
For detailed information on CCI’s water replenishment projects, please refer to the Water Management topic under Investing in Community section in this report.
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Wastewater Treatment Method

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Climate Change
For a detailed description of CCI’s climate protection performance, please refer to the Energy Management and Fight Against Climate Change topic under RESPONSIBLE SUPPLY & PRODUCTION section of this report.


For detailed data on CCI’s climate protection performance, please refer to the Section 3: Performance Indicators, RESPONSIBLE SUPPLY & PRODUCTION in this report.
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Emission to Air
CCI manages all environmental impacts, including air emissions. Our goals for atmospheric emissions include increasing our efficiency values and complying with the laws on a 100% basis. Charts below show the results of CCI’s 2021 flue gas emission analysis.
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In alignment with the new Environmental Law of 2021, the data in the Category 3 breakdown will be shared according to quarterly calculations, not the source. Kazakhstan and Pakistan data in the relevant scope are not shared.

Governance

Board Activities
Bribery And Corruption
Anti-Bribery Policy And Reporting
CCI’s anti-bribery policy is an integral part of our Code of Ethics. CCI Board of Directors is committed to supporting the adoption of our Code of Ethics. For detailed information on Code of Ethics and reporting, please see the Business Ethics Management topic in the Sustainability Management section of this report.
Anti-Bribery System
The Ethics Line, which is used for reporting ethical issues, is managed by a completely independent third party company. Employees can use this line to raise queries about corporate business principles, code of business ethics, discrimination, relationships between junior-senior levels, mobbing at the workplace, conflict of interest, etc. Employees can submit their concerns anonymously using the dedicated e-mail address or the dedicated phone number,or they can type their notifications in the free text field provided on the website at HYPERLINK "http://www.CCIethicsline.com" www.CCIethicsline.com. The helpline is available in Turkish, English, Russian and Arabic.
Each call and e-mail received through the Ethics Line is shared with the Ethics and Compliance Manager,who records each notification in the company-specific ethical management system to automatically notify the Ethics Committee members through the system.

The system used for managing notifications on ethical issues was commissioned in 2016. CCI stores information on non-conformities and violations of the Code of Ethics (including anti-bribery policy) as well as issues consulted with Ethics Managers in this system. The system provides information on system performance and progress regarding all issues constituting aviolation of the Code of Ethics, including bribery and corruption issues. It provides quantitative data on notifications made on ethical issues such as bribery and all types of violations.
Code of Ethics violations are generally reviewed by CCI Internal Audit Department and regularly reported to the Audit Committee. Code of Ethics trainings offered to all CCI employees as a part of the orientation program, through classroom trainings and also as online trainings. In case of any acquisition or joint venture by CCI, the relevant company’s code of ethics and anti-bribery & anti-corruption policies are evaluated during the due diligence process prior to any joint venture with such company along with copies of notices, correspondences or statements sent to or received from any governmental bodies regarding the company’s possible violation of any laws, codes, regulations or other legal requirements if such documents exist, or an explanation of such possible violation if such documents do not exist.

The basic principles contained in our Code of Ethics are communicated to suppliers and contractors as an attachment to the service or supply contracts. A new supplier evaluation system is currently being implemented in the system, which is ready for use in pre-assessment and post-assessment steps. Suppliers are assessed in terms of engineering services, procurement as well as legal and financial requirements and they must successfully pass all assessments to provide services to CCI. Topics such as bribery, child labor and abuse are also incorporated into any contracts to be made with 3rd parties in accordance with the “Basic Principles and Business Ethics for Suppliers”. Since political donations are prohibited by the Company, no political donations have been made as a part of CCI operations.Facilitation payments are also strictly prohibited at CCI.

Human Rights

Human Rights Policy
For detailed information on Human Rights Policy and related performance results, please refer to “Human Rights Throughout the Value Chain” under Human Rights section in this report.
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SGP Audits For CCI Suppliers
In case it is deemed that any CCI operation does not comply with the Supplier Guiding Principles, a corrective action plan is immediately adopted. Upon completion of the action plan, an audit process is performed by an independent audit firm to evaluate any corrective action taken. In addition to adoption of our Human Rights Policy, periodical independent audits are being performed in all CCI countries since 2014 regarding SGP compliance audits. After successfully completing the audit, the relevant CCI operation is assigned as core using a color-coded rating system. Monitoring requirements are indicated by the following color codes:
Green (0 point) - No action required. The facility is assessed within 1-3 years.)
Yellow (1-7 points) - Minor findings need to be corrected in order to achieve green status. The company will receive a new summary report indicating that the company has achieved Green status with a score of zero upon completion of a desk-based assessment which is performed after the audit team has received a letter confirming that the necessary corrective actions have been taken within the period of time specified in the summary report along with the applicable evidence. After the desk- based assessment, the company will be re-assessed within 1-3 years
Orange (8-27 points) - The company fills out a Facility Action Plan form and sends it to the audit team. The audit team will provide the necessary information in case the plan meets SGP requirements; otherwise, they will provide the necessary guidance. The company will correct any findings specified in the approved Facility Action Plan. Follow-up assessment will be performed within 6 months from the first evaluation. In some cases, a desk based assessment may be performed instead of a field visit. The process will continues until the facility achieves Green status.
Red (28+ points) - The company fills out a Facility Action Plan form and sends it to the audit team. The audit team will provide the necessary information in case the plan meets SGP requirements; otherwise, they will provide the necessary guidance. The company will correct any findings specified in the approved Facility Action Plan. Follow-up assessment will be performed within 6 months from the first evaluation. The process will continues until either the facility achieves Green status or is disqualified.
Human Rights Reporting
Violations and non-conformities related to Human Rights Policy (HRP) are governed by our Code of Ethics. All Human Rights Policy reports and notifications regarding possible human rights violations are handled by the Ethics and Compliance Manager with the support from CCI Group’s Employee Relations Department. To support the integrity of the processes, the following procedures are applied in general: Group HR Operations, Employee Relations and Human Rights sub-departments were established under CCI Group HR Department to manage activities related to Human Rights Policy.
HR Department’s role in Human Rights Policy management process includes the following:
• Investigate any complaints related to Human Rights Policy and submit relevant reports to the Ethics and Compliance Manager.
Act in coordination with the Employee Relations and Human Rights Manager,depending on the location.
Protect privacy and ensure that others (managers) do the same.
Submit a written summary/report of the issues to the Employee Relations department along with corrective actions,if applicable.
Investigations should be completed in a timely manner. Copies of the investigation report should not be shared with anyone involved in the incident or accused. The report should only be shared on a “need to-know” basis. The management should ensure awareness on Company’s no retaliation policy.
During this procedure, managers should:
Take all complaints into account
Maintain the procedural integrity,
Immediately implement any corrective or preventive action deemed necessary by the Ethics and Compliance Committee,
Consult any possible queries with the HR Director.
Corrective And Disciplinary Actions
All employees are liable for violations of the policy. In case a reported violation is proven to be true, appropriate corrective actions are taken to ensure compliance with the Code of Ethics and CCI Human Rights Policy (HRP). In certain cases, individuals who violate the HRP or who are do not comply with disciplinary procedures may be subject to disciplinary action. All disciplinary procedures are documented. Country Ethics Managers keep a record of all disciplinary actions and corrective measures implemented. Employees can raise queries with their managers, HR Department or CCI Legal Department at any time.
Crate
Notification
by EO
Submit to Ethics Committee
by EO
Claim/
Consultancy to Ethics
Officer (EO)
Receive
Opinions of Ethics
Committee by
EO & Go to HR Responsible
Human Rights Breach Management
Penalty
Assign
Investigators
by EO
Ethics
Committee
Decision
Submit
Investigation
Report by Investigator
İnsan Hakları İhlalleri
Claim/
Consultancy to Ethics
Officer (EO)
Crate
Notification
by EO
Submit to Ethics Committee
by EO
Receive
Opinions of Ethics
Committee by
EO & Go to HR Responsible
Assign
Investigators
by EO
Submit
Investigation
Report by Investigator
Ethics
Committee
Decision
Penalty